Rider updates

Find out how we how we will add service as vessels and crewing become available.

Service Contingency Plan

In January 2024, we released our Service Contingency Plan (PDF 832KB), which provides a transparent outline of how we plan to add service – sometimes temporarily – when we have the available vessels and crewing to do so. An overview of the plan can be found in our Executive Summary (PDF 116KB).

A replacement to our COVID-19 Service Restoration Plan (PDF 794KB) and that document's February 2023 Update (PDF 1MB), this plan also details how we intend to make service decisions during unplanned and/or emergency disruptions. It will guide us as we manage maintenance of an aging 21-boat fleet with schedules that currently require at least 15 vessels to be in operation.

Onboard food galleys

Our food vendor has resumed onboard galley service aboard some vessels on the following routes:

Anacortes/San Juan Islands

Vessel #1:

  • 5:15 a.m. to 7:45 p.m. daily

Vessel #2:

  • 4:45 a.m. to 12:45 p.m. Monday through Thursday
  • 4:30 a.m. to 7:30 p.m. Friday through Sunday

Vessel #3:

  • 6 a.m. to 9:15 p.m. daily

Edmonds/Kingston

Vessel #1:

  • 4:45 a.m. to 7:45 p.m. Monday through Friday
  • 7 a.m. to 7:45 p.m. Saturday
  • 6:15 a.m. to 7:45 pm Sunday

Vessel #2:

  • 5:30 a.m. to 8:30 p.m. daily

Fauntleroy/Vashon/Southworth

Vessel #1:

  • 4:20 a.m. to 6:45 p.m. Monday through Friday
  • 9:20 a.m. to 6:10 p.m. Saturday and Sunday

Vessel #2:

  • 5:20 a.m. to 6:25 p.m. Monday through Friday
  • 9 a.m. to 6:30 p.m. Saturday and Sunday

Mukilteo/Clinton

Vessel #1:

  • 9 a.m. to 6:25 p.m. Monday through Friday
  • 9:30 a.m. to 6:25 p.m. Saturday and Sunday

Vessel #2:

  • 8:30 a.m. to 5:45 p.m. daily

Point Defiance/Tahlequah

Vessel #1:

  • 7:35 a.m. to 5:10 p.m. daily (limited menu items and credit card only)

Port Townsend/Coupeville

Vessel #1:

  • 9:45 a.m. to 6 p.m. Wednesday through Monday
  • 8:30 a.m. to 6 p.m. Tuesday

Seattle/Bainbridge

Vessel #1:

  • 4:45 a.m. to 7:30 p.m. Monday through Friday
  • 7:45 a.m. to 8 p.m. Saturday and Sunday

Vessel #1 espresso stand (Tacoma only):

  • 3 to 9 p.m. Monday through Thursday
  • 3 to 10:45 p.m. Friday
  • 7:15 a.m. to 1:30 p.m. Saturday
  • 7:15 a.m. to 11:45 p.m. Sunday

Vessel #2:

  • 5:20 a.m. to 7:30 p.m. Monday through Friday
  • 7:45 a.m. to 9 p.m. Saturday
  • 8:55 a.m. to 9 p.m. Sunday

Vessel #2 espresso stand (Tacoma only):

  • 3:45 to 10:45 p.m. Saturday
  • 3 to 9:30 p.m. Sunday

Seattle/Bremerton

Vessel #2:

  • 6:15 a.m. to 8:15 p.m. daily

Additional openings are reliant on our food vendor being able to hire more staff and sales allowing for expansion. 

Slow down on ice and snow.

It's easier to skid or lose control traveling at higher speeds. Give yourself more time to stop.

Carry chains, practice installing them.

Winter conditions could mean chains are required on your route. Practice putting them on your vehicle ahead of time.

Pack your winter car kit.

Carry extra supplies like warm clothing, ice scraper and brush, jumper cables and other emergency items.